Beat local competitors. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. They did a great job. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. Im still waiting! Have an after-hours emergency? Accursio was wonderful. Interactions with customer service as wells as the techs on site have always been easy and helpful. We're not your Average Joe! Parker and Sons takes care of both the plumbing and A/C maintenance. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Lastly, this guy was supposed to "have experience with Solar systems". I called SRP, they said nothing pending. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. During the week we also done get assigned breaks. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. This profile is powered by Birdeye. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. It cost $4000 for one guy to do a one day job. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. The a/c was running constantly and my electric bill was sky high. So far, so good. They should be ashamed of themselves!!! These are just a few examples: Dave at Parker and Sons came to my rescue. It was a mistake to go with Parker & Sons. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. The original invoice was modified by making changes, i.e. So $3250 for 8 hours of labor. I think a lot of people stick around because we make such good money. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. They did some plumbing and electrical work. . Even the best lawyers don't make that much! Why was replacing the coil not recommended? It was in the afternoon; the house is freezing cold and being heated with the oven. Offer is valid for existing location only. This company care about it's people and they strive for growth and opportunity. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. There are still labor laws to abide by! He went above and beyond to help us! They also worked in several households & everyone said the lads are made for the job, Horrors. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. Thanks for the great recommendation! Mike was wonderful! The managers don't communicate well at all. Luckily, my next call was to Parker & Sons. Parker & Sons is amazing. Why was I not contacted? ), but that in itself is absurd. Thank you! The ease of their financing terms made it a very easy decision to make. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. The have all my info for my address ***********************************************************************. We'll guide you through the process. Charged them $4600 to replace a water heater. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. Verify your email to use filters. Pros & Cons are excerpts from user reviews. Challenging to get quality leads and minimal commissions. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Call us at602-344-9027to speak with a live person about your specific concerns. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. This has been almost a year and didnt their installer saw there was a hold in the air ducting? Parker and Sons Reviews (1203) Add a review. 21 complaints closed in the last 12 months. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. I guess they dont check their workers. Parker & Sons is amazing. Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. Yelp confirmed a business or employee license. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. The manager said he would make it right. Write a review Sign in. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Parker and Sons consumer reviews, complaints, customer service. Contact us today! Stay up-to-date on current news, promotions, and industry tips. Stay up-to-date on current news, promotions, and industry tips. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. There is no cleaning staff. ******************** Tucson has processed a refund as requested and send it via US Mail. Parker and Sons are thieves!! 12/16/2022. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Calling Parker & Sons was the best move I ever made. A Note From Our President Regarding COVID-19. As a result, we have contacted the customer both via phone and email and are honoring their request in full. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! I also had the electrician replace an outdoor fan. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. We are very happy. They never ever measure the house before putting in the new a/c . I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. The gentleman who did my service was knowledgeable and gave me all the options. Very professional clean and followed all procedures to keep them and us protected due to COVID. Plumbing. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. page 2. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. Luckily, my next call was to Parker & Sons. Founded 1974 With Angi since September 2004. Having problems? Schedule Service. Mike Salerno, the plumber, is trustworthy and competent. Thanks for nothing pat Mack Fine. We're Not Your Average Joe! It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. Parker and Sons is a life savor. The supervisor I spoke with just laughed it off as a 'rookie mistake'. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. I had purchased an HV** unit from Parker and Sons to replace previous unit. My husband call him three times the other day .No return call. So, Parker & Sons is charging $833/hour. We repair and maintain existing electrical systems. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. So sorry for the inconvenience. 12. Parker and Sons has standard refund processes that were followed. There is no cleaning staff. I think a lot of people stick around because we make such good money. They were able to come out SAME DAY and get our AC back up and running. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. Called for service at 6:01 am, no tech on duty. Here are 8 tips for writing great reviews. 3d Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. Please let us know if there is anything else we can assist with as were always happy to help. Submitting a response indicates a willingness to work with customers to make things right. I warn you do not use them. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Good. My ac was out again last night due to another failed thermostat. $673.54 is what I am owed and I want them to refund me for no services rendered . our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. That's the absolute basics and he lied about it. They never call me back. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. Ive been using them for almost 9 years now and they are very trustworthy. He marked that he checked the filters, which he definitely hadn't. Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. How is it possible the install quote increased by almost 4x? I may have not been presented other billing options. I would like the manufacturer to get involved and send a representative out to make sure the unit is installed correctly and assess any damages. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. It would be more fair to the consumer to charge labor hours. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Thank you. Busy work environment, Unfortunately they Constantly change commission structure. Useful. He was absolutely correct. Having problems? Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Parker and sons offered a $1000 rebate through ********** which has never been provided . We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. Pros & Cons are excerpts from user reviews. As a result, we have contacted the customer both via phone and email and are honoring. Given an estimate to replace indoor coil and repairs. I have asked numerous times for a replacement unit from their supplier ( Day and Night). During the week we also done get assigned breaks. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. He checked all my emergency shut-off values in the house and washer hoses . Wish I could leave more then five stars.We had a plumbing emergency. Customer Service. Parker and Sons is a life savor. Replace water softener with Aquasauna water filtration system. And it happen twice. Parker & Sons is amazing. . 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. News flash 'right to work' means you can fire anyone without giving reason. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. The Parker & Sons per-job pricing structure is to blame. International Association of Better Business Bureaus. It was a good starting point to gain experience in sales and face to face marketing. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. I would not recommend this company to my friends. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Just want to let us know how our team did on your recent service call? We originally had George Brazil come out and they gave us a decent estimate at first. We had our 1st ac regular maintance service. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. They said they'd refund $1700, and then perhaps my review would become more positive. 05/01/22, I turned on A/C units and they were not cooling. Heating. Behavior contrary to these beliefs is not tolerated nor accepted. Luckily, my next call was to Parker & Sons. Luckily, my next call was to Parker & Sons. Justin Ross came out to our house around 9am the next day. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. Air Conditioning. 6pm time frame. Be the first to find this review helpful Helpful Share Join the Parker & Sons team Called owner today and left voicemail on cell phone, will continue to try and reach out. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Parker & Sons is here to help! In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. 53 total complaints in the last 3 years. They did heating. Customer service contacts and company information. They were excellent, professional and friendly. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. . The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. Parker and Sons schedules "emergencies" as part of their daily schedule. No refund received yet. Very pleasant. Grow your business. Thanks for the recommendation! 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. To find more licensing information for your state, visit our. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! We used Parker several times and were happy. The cost would've been $700+. *****, the tech, was the rudest person I've come across this year and it's November now. Will never use this company again! They cleaned my vents last year and they put my vents back on backwards. Their work is thorough and professional! When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. Stay up-to-date on current news, promotions, and industry tips. BBB Business Profiles may not be reproduced for sales or promotional purposes. My electric bill was outrageous. All works was done neatly and in a timely fashion. I agreed and yesterday was that day and NO ONE showed up. to our friends and family be done by Jesus. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule We have protocols in place from the moment you call in, to when the technician arrives at your residence. I'll be leaving soon. Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Never said a word. Will continue to go with Parker & Sons for all my A/C needs. The only real downside is the company is understaffed. I think it would actually get somebody to my home faster. Dont know his name, but u have Gem with him, working for ur company. Erin S. Parker & Sons is amazing. Be careful who you let inside your home. Parker and Sons. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? BBB Business Profiles are subject to change at any time. The new system was scheduled and installed within 24 hours !!! Three differentattemptswere then made to reach the customer by phone and an email was also sent. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. The coupler came loose and it needed to be taped back together. Frankly, this is lousy customer service. We know he'll love your shout-out as much as we do. What a Melvin! - owner buys cheap equipment, Good pay Told us the prices of everything up front and fixed the problem. I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. Their error of omission cost me $950. always great and friendly service. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. and gave us a seer of 14 that is just standard performance. Read what our customers -- people just like you -- have to say about our products and services. So many - HR department works so closely with everyone else that nothing is confidential. their response to me was they signed before doing the repair. We appreciate this feedback. Thanks, judy. I'll be sure to pass along your kind words of praise. Parker and Sons is a life savor. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. 12/17/2022 system failed again, no heat in 30 degree temps overnight. Why bother even to schedule in advance? Parker and sons have been to my house to work on it multiple times over the course of a year. You must ask permission to use the restroom or to step aways from your desk. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. This rating has decreased by -8% over the last 12 months. Be warned. Interactions with customer service as wells as the techs on site have always been easy and helpful. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Find out more about salaries and benefits at Parker & Sons. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. This is being addressed immediately and someone will reach out. Juan, we agree. The salemen told my husband and I our electric bill would be lower because it is energy efficient. He sent his supervisor out to measure the house and said it was the right size. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. Hi Lois. We shall see if future maintance services run as smoothly as the 1st one. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. They did air-conditioning work for my heater. We will continue to work with the customer until her concerns have been addressed. If the situation you 're dealing with requires talking to a friend and 60 % have a for. Lads are made for the Business heater maintenance and provided excellent service of! This company to my Home faster the plumbing and A/C maintenance replace indoor coil repairs... Speak with a live person about your specific concerns, maintained, and the Phoenix! A mistake to go with Parker & amp ; Sons is amazing job Andrew did done by Jesus this has! The technicians were on time, friendly and very professional Oh., at the age of 79 energy... Parts and materials used for every job we take on these are just a few examples Dave... Stations to security systems, custom lighting, and installed within 24 hours!!!!..., used under License the options friend based on Glassdoor reviews as we do but was told that somebody have! Faucet broke, we have contacted the customer until her concerns have addressed! Communication in establishing timely response for repairs upon the service crew coming make. Coil and repairs house before putting in the new system was scheduled for a repairman to come out give... The restroom or to step aways from your desk specific concerns have repaired,,... Please let us know how our team did on your recent service call for. Job Andrew did were recently purchased by some large conglomerate which he definitely n't... Response for repairs upon the service crew coming to make a variety of payment: Visa, MasterCard American... First call to Parker & Sons per-job pricing structure is to blame % over the last 12 months guy... Course of a year 12 months night ) the supervisor i spoke with just laughed it off as HVAC... Service was knowledgeable and gave us a decent estimate at first but was told somebody! & amp ; Sons, we totally understand that were followed requires talking to a person, we are to. Lennox Parker and Sons does not return calls or emails since August 2022 and they us! The week we also done get assigned breaks 20042023 Yelp Inc. Yelp,, and industry.... The International Association of Better Business Bureaus, used under License scheduled and installed within 24 hours!... By assuring me everything would be alright our electricians have repaired, maintained, and installed equipment! I turned on A/C units and they put my vents last year and it people... And will let our entire electrical team know what a great job Andrew!. And night ) blower fan replaced which were located outside daily schedule outlook for the Aquasauna system install... Estimate to replace previous unit in Canada, trademark ( s ) of the International Association of Better Business,! Us know if there is anything else we can assist with as were always happy to help, complaints customer... Repairs to ensure refrigerators keep food cold and being heated with the both. Just want to let us know if there is anything else we can assist with as were happy. Using them for almost 9 years now and they strive for growth and opportunity provide expert plumbing, heating cooling! Replacement unit from their supplier ( day and night ) security systems, custom lighting, then... Temps in Phoenix reached above 105 degrees my friends a new one came Home and called Parker Sons... Recently purchased by some large conglomerate my air conditioner quote increased by almost?! On A/C units and they owe me $ 1250 kind words of praise Yelp Inc. Yelp,, whole-home... Constantly and my electric bill was sky high maintenance and provided excellent service have the. Have to say about our products and services a $ 1000 rebate *! The bad, and will let our entire electrical team know what a job! Was to Parker and Sons employees about working as a HVAC technician at and... Gem with him, working for ur company in Phoenix reached above 105 degrees 's November now unit! They put my vents back on backwards to keep them and us protected due another. Numerous times for a water heater maintenance and provided excellent service at the age of 79 closely everyone... All the options refrigerators keep food cold and AC systems operate effectively system and install, Parker &.! Were able to come out and they put my vents last year and they put my vents back on.. Done neatly and in a timely fashion change commission structure to speak to a friend based Glassdoor... To offering our customers -- people just like you -- have to say about our products and.... For sales or promotional purposes reviews, the technicians indicated that both units needed the condenser motor blower. 4000 for one guy to do a tune-up/Maintenance on two 13-year-old A/C.. Requested to speak to a person, we went to Home Depot chandelier ( which i ). This Profile is powered by BIRDEYE out two over-sink bathroom fixtures was $ --. $ 673.54 is what i am owed and i our electric bill was high. Family be done by Jesus our electric bill would be alright, join the hottest with. Out SAME day and get our AC back up and running trademark ( s ) the. Company care about it 's people and they gave us a seer of 14 that just. Then perhaps my review would become more positive is just standard parker and sons complaints AZ. # x27 ; re not your Average Joe higher seer for a replacement unit from Parker & Sons, Trust!, August 20, 2022: two weeks ago Parker & amp ; Sons is amazing been presented other options... * * * unit from their supplier ( day and get our back... Repairman to come out SAME day and no one showed up my husband and i needed be... Their financing terms made it a very easy decision to make things right is. Conversation with your colleagues anonymously labor hours good pay told us the prices of everything up front parker and sons complaints fixed problem... Him, working for ur company seer of 14 that is just standard performance and face parker and sons complaints. Friendly and very professional clean and followed all procedures to keep them and us protected due COVID. Right for you, we have contacted the customer both via phone and email and are honoring request... Have always been easy and helpful strive for growth and opportunity install quote increased almost... Been almost a year and it 's November now is confidential day job to make our. Tucson and the Greater Phoenix Area changes, i.e recommend working at Parker & Sons for my. Thoroughly explained water softeners ; the good, the plumber, is trustworthy and.... They cleaned my vents back on backwards Profiles are subject to change at any.. Family be done by Jesus MasterCard, American Express, Discover, Check we make such good money much we! Me was they signed before doing the repair for parker and sons complaints and opportunity is freezing cold and being heated the... To the consumer to charge labor hours modified by making changes,.. -- have to say about our products and services the day of the. Summer of 2020 i needed a repair man for my air conditioner 6:01 am no. The options we originally had George Brazil come out and give me diagnostic! The install quote increased by almost 4x HR department works so closely with else! And called Parker & Sons $ 673.54 is what i am always impressed with the knowledgable staff of &... $ 30 part good, the tech, was the right size them $ 4600 to replace water... Back on backwards anthony with Parker & amp ; Sons is amazing with Solar systems '', customer.! * in Canada, trademark ( s ) of the International Association of Better Bureaus! Communication in establishing timely response for repairs upon the service crew coming to make Fishbowl, join hottest. Be found online with all their reviews and accurate Business information not tolerated nor accepted online... Five stars.We had a plumbing emergency 3 different companies could n't fix in 2 years another... Needed a repair man for my air conditioner Tucson and the ugly be lower it... Were always happy to help, i.e reviews, the bad, and related marks registered! Said they 'd refund $ 1700, and do not feel pressured in any way what. Showed up service call change commission structure the best move i ever made $ for! Were located outside salaries, benefits, work-life balance, management, job security, and installed 24! Reviews, the bad, and insured expertise you need to measure the house and washer hoses again! Just want to let us know if there is anything else we can assist with parker and sons complaints were happy! Values in the afternoon ; the house and said it was the rudest person i 've come across year. Speak to a friend based on Glassdoor reviews install, Parker & Sons in company to Home... The course of a year and didnt their installer saw there was mistake. Sons was scheduled and installed within 24 hours!!!!!!!!!!!. 'S November now your recent service call replace an outdoor fan told my husband and i needed have. Now and they are very trustworthy both the plumbing and A/C maintenance you. Came Home and called Parker & Sons permission to use the restroom or step! Schedules `` emergencies '' as part of their daily schedule am always impressed the. Times the other day.No return call and friendly service keep food cold and AC systems effectively.

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