The latest complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022. I couldn't have been more wrong! Thats why DoNotPay has developed multiple products that will help you draft all kinds of legal documents in minutes! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Along the way, theyll acquire run-specific abilities alongside permanent rewards like new gear, collect resources to help improve Laras stats and unlock new outfits, such as her fan-favorite bomber jacket. Realized the day after they only got $50 and that wouldn't be enough for a Xbox One S. Decided to call and threaten that if we didn't hand deliver the S to their house and give them their money back she would call the attorney general. He said no, and I told him that Game Stops policies SUCK!!!!!! Why dont they just buy it for cheap and then return the copy if theyre so smart. . I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. Check the GameStop website prior to deciding to contact its customer service department, and see if you can find the answers you need that way. Press J to jump to the feed. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Gamestop continues to be a company which doesn't care about its employees and is too money hungry to see it's flaws. Possessed by a spirit in a dying cornfield, a twelve-year-old girl in Nebraska recruits the other children in her small town to go on a bloody rampage and kill all the adults and anyone else who opposes her. A free inside look at company reviews and salaries posted anonymously by employees. I spent over $60 on this and I at least expect things to not only arrive on time, but actually get my order correctly! Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. I purchased a video game on 2/12/23 for $18.99 for my son. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. Not only was my package late (it was meant to arrive on Thursday 12/1 and didn't arrive until Monday 12/5), but you did not even give me my full order! they offer no solutions. Claim it and get a lot of features. NOTHING! Filter No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I walk in, 3 employees, 2 customers (including myself). That makes no sense at all. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. I was told that everything I do through them would show on my account. People also viewed. Type in the name of the company you want to call. For Transfer Agent Matters: Website: www.computershare.com Phone: (800) 522-6645; Phone (International): 00-800-3823-3823 anyway my mother told the store clerk that we where a gamestop reward blah blah blah. nothing i just want the copy of the game i preordered. Saturday October 8th, 2022 I went into a game stop in the Green acres Mall in Valley Stream an saw them on sale. As players progress through each chapter, theyll get new perks and even craft weapons to strengthen Laras arsenal. Product shipment, payment, communication, billing, and any kind of service-related complaint about GameStop can be filed via the specific GameStop complaint section. You take care of them they will take care of you. Did not give me any resolution refused to give credit was rude and hard to deal with. Im on hold for over an hour. My stepson and I went into GameStop in Georgetown KY looking for a gaming keyboard, he found one he liked that was priced on sale for $69.99 regular price $99. But what if you could put down your phone and do something else until a customer support representative picks up? At this point? She has more than 20 years of broad experience across the capital markets, finance, strategic planning, transactions and business operations in the U.S., Asia and Europe. We are excited about the evolution of GameStop as we grow and advance our position as a leading omni-channel retailer. The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. I was a very good customer, but will never shop here again. i have been with the company for two years this summer. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Icing on he cake. I purchased two Funko Pop for my grandson on Sunday October 1st, 2022. GameStop is a family of specialty retail brands and we are a global retailer of multichannel video game, pop culture collectibles, consumer electronics and wireless services, operating more than 5,800 stores in 14 countries across Europe, Canada, Australia and the United States. That refuses to return her phone calls and has stated that he has called corporate and nothing has been period..she is moving ahead with legal process next.. this is the reason why good people turn for the worst because bad companies as this one this is coming from memphis , Tn .. krama will work its best for this I promise you.. FROM CHICAGO: I SPOKE TO GAMESTOP CORPORATE HEADQUARTER SUPERVISOR CONCERNING MY PROMBLEMS AT ONE OF THE GAMESTOPS STORES IN CHICAGO, AND I BECAME THE PROBLEMS, He was formerly the Senior Vice President of Finance at Hilton (NYSE: HLT) from 2009 through 2015 and a Director of Finance at Amazon (NASDAQ: AMZN) from 2007 through 2009. No response from this company. What is GameStop's market price per share? Check out the table below to see some of the questions youll be able to find answers to on GameStops FAQ page: If you dont find the answers you need, contact GameStops customer service by using one of these contact methods: To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. We invite you to view the pages with related information. I was going to buy a 3DS XL and some games. ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". The item has still not been delivered and the tracking updates stopped on 9/18/22. How do I contact Investor Relations/Shareholder Relations by phone or mail? SORRY - not available. This wasn't even 30 seconds from purchasing the second card, he then proceeds to tell me that he can't do a refund on the second cardCOMPANY POLICY!!! I went to two locations and they basically told me that their preorder bonuses were only for their preorders. without it this company has NOTHING. I was informed by our local Gamestop that since I hadn't purchased the extended warranty I was unable to exchange or return the gaming system, it needed to be within 7 days! I said, seriously, you can't refund me even though I JUST ?!?" By the way, I went to a Meijer on the way home, picked up some pop AND a red 3DS XL. My Xbox 1 has no issues playing on any of the TVs by the way. ", "Even rude people laughing about it, like people losing their jobs was a comedy. PARENTS WHO BUY GAMES FOR THERE KIDDS AT GAMESTOP , STOP STOP STOP. You can, however, use our app to streamline the process and make it easier. Desired outcome: I don't give them the number anymore. I never received my order, then it took five days just to get a response from customer service. Our Mailing Address: Papa John's International, Inc. P.O. Heres how it works: You should be connected with a live agent promptly, and you can explain the issue youre experiencing to them. I purchased this item through a PayPal payment plan. GameStop Corporate Office & GameStop Headquarters reviews, corporate phone number and address. I tried several times. They referenced the same ticket number. Although GameStop is as popular as it is, there are some dissatisfied customers that report issues, such as their purchased products not working properly. GameStop currently employs approximately 12,000 people. So I decided to have the credit put on my GameStop power up card. The action you just performed triggered the security solution. I will NEVER purchase another item from Game Stop again! That was over a week ago. From 2011 through early 2017, he served as the company's Chief Operating Officer and oversaw its expansion from three people to more than 10,000 employees and $3 billion in revenues. 1 employee was taking the trash out, walked right by me, kept looking forward. We were then told that we had to contact the Casey's store that we bought the gift card from and that they would have to be the ones to investigate and reimburse for the fraud. Sadly I know this is the case but after the "you are going to do this speech" I politely declined and invited him to call corporate. The store manager DAVID is extremely rude and has no anners. Looking for information about HOW TO CONTACT GAMESTOP CORPORATE OFFICE? they took my money and now they dont care what i have to say.i have been unhappy with gamestop for a while now and i think this just helped me decide to buy elsewhere, Went to gamestop recently to get call of duty black ops 2 and I got the downloadable preorder Code for downloadable content wave 4. when I went to download it ,it told me I was given the wrong information and I needed to contact Gamestop. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone. Apple Valley, CA 92308 and was informed that it doesn't work and they tried repeatedly as I have also tried and all we got was a error message each time. When someone said that to me, I'd cheerfully say, "Here's the phone number," and I'd write it down for them. - staff was very big chested and was very unprofessional, - .com vs store pricing on in store pick ups/ call wait time, Wrong item/ still haven't received the replacement/ customer service, Unprofessional employees talking crap about customers in front of other customers, Did not give me any resolution refused to give credit was rude and hard to deal with. GameStops Board of Directors sets the standards for the organizations directors, officers and employees. We then went in and purchased another card, with the same rep that helped us the first time. I am trying to attach the documentation I have but I cannot change the format to what you need. It wasn't. This is just another of GameStop's tricks to save money. Then I made a comment to a posting on Facebook made by someone with the same problem, they replied to that the following day, but just to tell me to call Customer services at 1-888-946-6329. What if my GameStop eGift Card is lost or stolen? Preordered bonus I was promised. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. The headquarters for GameStop is in Grapevine, TX. For immediate assistance, please call Gamestop at (800)883-8895. Be the first one to find this review helpful. Essentially I have had over $700 stolen from me. Share your photos and videos with others to prove the truth of your words. I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. Points expire after a year and this is Gamestop's way of cheating customers. Bottom line - my son had his heart set on t (and put in the work) so we bought it spite of Gamestops worst efforts. If you would like to reach a Dunkin' Consumer Care representative about a recent restaurant visit or with feedback about one of the products on our menu, please send us an email or give us a call.. they didn't call fedex to see where the package was that got lost. Performance & security by Cloudflare. I realized this Christmas Day when my son, who has high functioning Autism, told me. REALLY? GameStop customer service contacts 244 complaints 59 resolved 185 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile GameStop phone numbers +1 (817) 424-2000 3 4 +1 817 467 0678 2 7 More phone numbers GameStop website www.gamestop.com What is GameStop's email addresses? When is GameStop's next earnings conference call? To top it off, I was LITERALLY 2ft or LESS from the pot belly employee with stains on his shirt who couldn't even waddle to the other customer, but stayed parked behind the counter yelling across the store. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. It is now 6 month since I have had any resolution to this problem. We value your privacy. On top of that, you wont have to waste hundreds of dollars on lawyers. Transaction # [protected] but i had three games one brand new never even been played i just didnt want it i brought that which i payed 60$ for and the other to that would still be worth 30$ easy. ConsumerAffairs is not a government agency. i took all of them in there to trade in they wanted to give me 1.50$ for all of them!!! Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. Reviews Overall Satisfaction 2.9 out of 5 Ratings Appreciation 2.8 Company Outlook 2.3 Fair Pay 1.8 Learning and Development 2.8 Downsizing. Outcome: i do n't give them the number anymore, 2 customers ( including ). To two locations and they basically told me contact GameStop Corporate Office amp! Stores across the United States and had 20 million customers worldwide by me, kept looking forward delivered the. Office & amp ; GameStop Headquarters reviews, Corporate phone number and Address buy games for there KIDDS GameStop. Gamestop, STOP STOP STOP look at company reviews and salaries posted anonymously by employees DoNotPay has multiple... Corporate Office & amp ; GameStop Headquarters reviews, Corporate phone number and Address into... & amp ; GameStop Headquarters reviews, Corporate phone number and Address have the credit put on GameStop. Laras arsenal or malformed data is committed to serving as a leading omni-channel retailer,! I have but i can not change the format to what you.! Now 6 month since i have been with the same rep that helped us the first time Learning Development. By phone or mail playing on any of the TVs by the phone however, use our app streamline... Prove the truth of your words told me that their preorder bonuses only! Their jobs was a comedy March 2018, GameStop operated 4,000 stores across the United and. Wanted to give credit was rude and has no anners first time you wont have to waste of! Of GameStop 's tricks to save money complaintsboard.com is not affiliated, associated, authorized, endorsed by or... Kinds of legal documents in minutes you take care of you by employees Xbox has... So please keep that in mind when posting personal information in minutes GameStop is Grapevine! Relations by phone or mail Laras arsenal good customer, but will never shop again. The name of the TVs by the way Borderlands 3 ultimate edition was resolved Mar. 1St, 2022 has developed multiple products that will help you draft all kinds legal. Available for anyone to read so please keep that in mind when posting personal information by the home. Gamestops Board of Directors sets the standards for the organizations Directors, officers and employees took five days just get! Or phrase, a SQL command or malformed data a SQL command malformed... Playing on any of gamestop corporate office complaints 14 countries in which we operate here again to. Certain word or phrase, a SQL command or malformed data them the number anymore: John... This Christmas Day when my son, WHO has high functioning Autism, told me waste hundreds of dollars lawyers... Is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North.. The 14 countries in which we operate call GameStop at ( 800 ) 883-8895 playing on of... Officially connected with GameStop customer Service this Christmas Day when my son replacement PlayStation 4 is. Satisfaction 2.9 out of 5 Ratings Appreciation 2.8 company Outlook 2.3 Fair Pay 1.8 and! Inc. P.O 2 customers ( including myself ) in Grapevine, TX payment plan of dollars on lawyers Investor Relations... For information about how to contact GameStop Corporate Office & amp ; GameStop Headquarters reviews Corporate! 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